If you receive an item that is damaged or defective you may return it for refund or exchange within 30 days of the date of purchase. If you wish to return an item that is not defective or damaged, the item must be unused and in the same condition that you received it. It must also be in the original packaging. A receipt or other proof of purchase must be sent with the item.
Exceptions to our return policy include some items that need to be returned directly to the manufacturer for warranty repair or replacement if they are defective or damaged. There may also be some items that are sold as is, with no returns. This information, where applicable, is included in the item description.
Once your return is received and inspected, and a refund or exchange has been approved, it will be processed within 2- 5 days. Refunds are for the price paid for the item only, and will be applied to your credit card or other original method of payment.
Returns must be packaged securely and sent to:
Coach Marketing Group
7162 Beverly Blvd, #329
Los Angeles California US 90036
Please return your item with a trackable shipping method. You are responsible for shipping costs for returns, however, depending on the circumstances, we may pay the shipping costs for returns. Please contact us before returning your item for authorization.